Privacy Policy

Last updated:

This policy explains how shipai.sbs (“we”, “us”, “our”) collects, uses, shares, and retains personal information in Canada.

1) Personal information we collect

  • Contact details you provide (e.g., name, email address, phone number).
  • Account or lead/conversion information you submit through our site.
  • Technical and usage data (e.g., IP address, device/browser information, pages viewed, dates/times, and referring URLs).
  • Information collected through cookies and similar technologies used for analytics and/or measurement.

2) Purposes of collection, use, and disclosure

We use personal information to: (a) operate and improve our website and services; (b) respond to inquiries and provide support; (c) manage leads and conversions; (d) analyze site performance; and (e) communicate with you where you have provided consent for commercial electronic messages.

If we collect, use, or disclose personal information in the course of commercial activities, we obtain meaningful consent and explain the purposes of collection/use/disclosure. Personal Information Protection and Electronic Documents Act.

3) Consent

Our consent approach is designed so it is reasonable to expect you would understand the nature, purpose, and consequences of the collection, use, or disclosure. Personal Information Protection and Electronic Documents Act.

If you choose not to provide consent (or withdraw consent where applicable), we may not be able to provide certain services or features.

4) Cookies and local storage

We may use cookies or similar technologies to collect information for analytics and measurement, and to support features on our site. Where legally required for ad personalization or measurement, we obtain legally valid consent and provide prominent privacy information. Personal Information Protection and Electronic Documents Act.

5) Marketing and commercial electronic messages

If we send commercial electronic messages (for example, marketing emails), we will include required identification and an unsubscribe mechanism, and we will only send messages with appropriate consent. Canada’s Anti-Spam Legislation.

We do not make false or misleading representations in our marketing communications. Competition Act.

6) How we share personal information

We may share personal information with service providers who help us operate our website and conduct analytics/measurement, under contractual obligations to protect the information. We do not sell personal information.

7) Retention

We retain personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

8) Your choices and access

You may request access to the personal information we hold about you and seek correction where applicable. You may also withdraw consent subject to legal or contractual restrictions. To submit a request, use the contact details below.

9) Security

We use reasonable safeguards to protect personal information against unauthorized access, disclosure, or misuse.

10) Contact us

For questions or requests related to this policy, contact:

shipai.sbs
Address: 2200-400 3rd Ave SW, Calgary, AB T2P 0H5, Canada